Configuration and Setup

Small Internet Solutions backup software comes fully configured and ready to use. Once downloaded and installed, all you need to do is define a backup schedule with files and folders you want backed-up.

HIPAA Compliance

HIPAA has enacted several mandates to improve the access and portability of patient health records while maintaining strict privacy and security. A critical aspect of the HIPAA privacy ruling is Data Protection, requiring compliant backup methodologies to ensure the security and confidentiality of patient records. Health care providers who engage in electronic transactions must observe privacy safeguards to restrict the use and disclosure of individually identifiable health information.

Small Internet Solutions supports HIPAA compliance through automated off-site data protection with on-demand recovery, while ensuring strict data security and confidentiality. Read More...

Multiple computers It is easy to configure multiple PCs and/or Servers to share one account. The computers do not have to be geographically co-located. You can define separate sub-user accounts and allocate storage for each computer. This enables every computer (sub-user) to have their own login, preferences and configuration - all controlled by and billed to a single administration account.

Backup

Users can define one or more backup sets to be run automatically at one or multiple times each day. Your initial backup will compress, securely encrypt and backup every selected file to a Small Internet Solutions secure data center via 448-bit Blowfish encryption. Subsequent backups are performed incrementally - meaning only the changes made to the files are sent to the Small Internet Solutions server. Incremental backups greatly reduce storage requirements and Internet bandwidth, thus optimizing backup times and server storage space.

 

Backup File Conditions   New Files: Files added to any backup set folder will automatically be sent to the Small Internet Solutions Server during the next backup.         Changed Files: Updated files are backed-up using Incremental binary patching. They are compressed, encrypted via secure 448-bit encryption, transferred and archived for 30 days (user configurable up to 27 years).         Deleted Files: When you delete a file on your computer, the file (and it's corresponding versions) remain available on the Small Internet Solutions Server for 30 days (user configurable up to 27 years).  You can immediately delete a file from the Small Internet Solutions Server via the Small Internet Solutions Client user interface.         Moved Files: When you move a file to a different location on your computer, it is treated as a Deleted File in it's original location and a New File in the new location.     Open Files Small Internet Solutions Backup Professional Software automatically backs up all open, locked and in-use files including those opened for "exclusive access", i.e., Outlook, Quickbooks, RDMS databases, etc.  You'll never have to log out or close a program at backup time again. Most backup services support VSS (MS volume shadow copy service). However, VSS is only compatible with the latest Windows OSs (like XP, 2003 and up) and is NOT compatible with most client/server applications, legacy systems or some mainstream applications. It can also conflict with various LAN based backup programs, which is a major consideration for many users. Small Internet Solutions Backup Professional Software open file technology is compatible with all modern Windows OSs. We support virtually all applications too. Further, we allow you to back up open files across mapped drives and network shares - a service level that our competitors simply don't support.       Outlook Small businesses and individuals often use Outlook for email, calendar and contacts. Small Internet Solutions Backup Professional Software Open File Backups make it easy to backup all of your Outlook data. Simply include your Outlook .pst files in one of your backup sets. (Note:Small Internet Solutions Backup Classic customers must close Outlook prior to backing up the .pst files.)       QuickBooks Many businesses utilize QuickBooks to manage their critical financial data.Small Internet Solutions Backup Professional Software Open File Backups make it easy to backup QuickBooks and QuickBooks Pro without having to close the application. Simply include the .qbw (QuickBooks work file) in one of your backup sets. (Note: Small Internet Solutions Backup Classic customers must close QuickBooks prior to backing up the .qbw file, or use QuickBook's backup and recover facility to create a .qbb file for backup).       System State Simply select System State in any backup set and Small Internet Solutions Backup Professional Software will back up your Windows System State (Windows registry, user settings, and Windows system files).       Sql Server Small Internet Solutions Backup Professional Software will automatically detect and backup Live SQL Server at the bit-level – without having to stop the critical services that support your business.       Exchange Server Small Internet Solutions users have two great options for Exchange Server backups and restores. For disaster recovery, Small Internet Solutions Backup Classic is great. Simply select the Exchange server and Classic is setup to backup and restore Exchange. It efficiently sends only the bit-level changes of the full Exchange store to the backup server. While Classic can not restore a single email or folder, you can restore Exchange to another server, extract what you want, then import it into the production server. If you want to be able to restore down to the folder/email level, Small Internet Solutions Backup Professional Software is for you. Note that while handy, this level of granularity increases setup requirements and backups/restores can be less efficient. Regardless of which Backup solution you use for Exchange, you will want to make sure you backup Active Directory. Our support team is available to assist you with Backup service selection and configuration of your Exchange, Active Directory, SQL, etc backups.       Active Directory If Active Directory is installed, Small Internet Solutions Backup Professional Software will automatically detect it and enable it to be selected for backup.

 

Local Redundancy

Small Internet Solutions Backup Professional Software provides users with a local backup store configurable to any local or network drive. A restore request will intelligently attempt to restore from the local store first. If the file(s) can not be restored from the local store, Small Internet Solutions will retreive the file(s) from the Small Internet Solutions datacenter. This methodology greatly improves performace, optimizes bandwidth, and provides yet another layer of redundancy protection for your critical data.

 

Copy to Disk

Small Internet Solutions Backup Professional Software supports onsite backups to CD/DVD media. The encrypted media can be safely stored or transported to our Data Center and copied onto the Backup Server to optimize large volume initial online backups.

 

Versioning

By default, Small Internet Solutions maintains the last 30 days of file versions on the Small Internet Solutions server (user configurable up to 27 years).

 

Purge

Users can configure the Small Internet Solutions Professional client to automatically purge (delete) any backups on the Small Internet Solutions server older than "#" days.

 

Restore

Users can restore any available file version(s) from the Small Internet Solutions server via the Backup user interface. Simply select the appropriate folder(s) and/or file(s) and click the "Restore" button. Upon request, each file is automatically combined with the appropriate incremental backups, securely transfered to your computer, decrypted, uncompressed and restored to its original (or optionally temporary) location.

 

Security

Your files are encrypted and stored at multiple, redundant Small Internet Solutions secure data centers. Even if a fire, flood, or other disaster destroyed one of our data centers, your data remains protected and available, on-demand - 24x7x365.

Small Internet Solutions Secure Data Centers

• Diverse Internet backbone connections with fail-over
• Server redundancy with built-in fail-over
• Expandable fault-tolerant storage arrays
• Second mirrored data center for backup redundancy
• Monitored 24x7x365
• Secure firewalls
• Environmental protection warning systems
• Owned (non-shared) secure facilities
• Uninterruptible power supplies and emergency power generation

Ultra Secure Encryption

Small Internet Solutions utilizes the industry's strongest and fastest encryption algorithm for the ultimate in data security and protection. Blowfish is a symmetric block cipher accepting a variable-length key up to 448 bits, making it ideal for both domestic and exportable use. Since it's initial release in 1993, the Blowfish code has never been cracked. In fact, a 448-bit Blowfish encryption key would take 2.1x1096 BILLION powerful computers, each capable of trying one BILLION keys per second to try every possible combination of bits in a 448-bit key. In other words, your data is ultra-secure with Small Internet Solutions.

Encryption Key

When you subscribe to Small Internet Solutions, you will select a username and password for the account administration site. By default, Small Internet Solutions Classic utilizes this password as your encryption key. If you ever forget this password/key, we can e-mail it to you. For ultimate security, Backup Classic users can define a Secret Encryption Key. Small Internet Solutions Backup Professional Software requires Secret Encryption Keys (see below).

Secret Encryption Key

Maximize your data security by setting a Secret Encryption Key to encrypt and decrypt your files. Your Secret Key is stored on your computer and you are the ONLY one who knows it. For security purposes, we do not store it on our servers, nor do we keep a record of it. We Can Not Access Your Files. Since you are the only one who knows your secret key, please write it down and keep it in a secure place. If your secret encryption key is ever lost, you will not be able to access or recover any of your backup files.

Secure Internet Communications

All communications between your computers and the Small Internet Solutions secure Data Centers are protected by SSL and/or 448-bit encryption. This secure communications is utilized for username and password authentication as well as the transportation of your data files, ensuring that no one will ever be able to get to your data.

Secure GUI

Small Internet Solutions Backup Professional Software adds user interface password protection to prevent unwanted access in a shared computing environment.

Value

Small Internet Solutions combines the highest security and functionality with the absolute lowest pricing in the industry. Our Annual Subscription service automatically and securely protects your data year-round. Corporate and multiple-computer users will appreciate our value packed, cost effective programs.

Small Internet Solutions Backup is the most cost-effective data protection and recovery service available - period. Whether you are an individual PC user or an IT Director in a multi-billion dollar corporation, our services will secure your data and dramatically reduce your overall cost of computer ownership.

Example of 1 Computer on Subscription Plan
	Compressed Online Storage		PAYGO / Monthly		~10% disc Quarterly		~25% disc Annual
	100 MB		$ 5		$ 12		$ 39
	250 MB		$ 7		$ 18		$ 63
	500 MB		$ 8		$ 21		$ 72
	750 MB		$ 9		$ 24		$ 81
	1 GB		$ 10		$ 27		$ 90
	Add Ons	(configured during registration)
	1GB Storage Increments		$ 2.75		$ 7.50		$ 25 each
	Additional Computers/Users		$ 2.75		$ 7.50		$ 25 each
	All Plans Include Open File Backups   System State Plugin   Plugin   SQL Plugin   Active Directory Plugin
	What is PAYGO? Don't know your storage requirements? No Problem! Select our PAYGO (Pay-As-You-GO) Freedom Plan. Each month we'll monitor your storage and charge you for what you use. We even average your usage over the month to smooth out any storage volume spikes.
	Contact Us Today to Get Started
	Pre-paid Subscriptions SAVE $ - Select a specific Pre-paid Subscription Plan and Term to be paid in advance. Pricing is based on the total storage required + a small fee for each additional computer requiring backup. Consider an office with 50 desktop workstations* and 3 servers (where all data is kept on the servers), plus 2 office PCs and 20 mobile notebook PCs also requiring backup. The total space requirement for all of the data is 40GB. Therefore, a Pre-paid Subscription with 40GB of storage and 25 computers on an Annual Term would be: $90 for the 1st server/GB + (39 additional GBs x $25) + (2 additional servers x $25) + (2 additional PCs x $25) + (20 additional notebooks x $25) = $1,665. * The desktop workstations are not counted because their data is managed and backed-up from the server. Excess Storage Fees (apply to Pre-paid Subscriptions Only) If your storage space requirements exceed your Pre-paid Subscription Plan, you will be alerted with instructions for upgrading your plan. In addition, Small Internet Solutions averages your actual storage and applies any excess storage fees to your account each month. Excess storage fees are calculated by subtracting the subscription fee paid from the subscription plan consumed and prorating it for that month. This excess storage fee is only charged for the months where your actual usage exceeds the storage allowed by your subscription. Of course, if you do not exceed your storage plan, no additional fees are applied. Monthly Subscription Example: Subscriber has paid $9/mo for 750MB plan Actual Usage: Month1 = 1.37GB, Excess = 2GB@$12.75 - $9 Paid = $ 3.75 Quarterly Subscription Example: Subscriber has paid $21/qtr for 500MB plan Actual Usage: Month1 = 489MB, Excess = $0   Month2 = 529MB, Excess = (750MB@$24 - $21 Paid) / 3 = $1.00   Month3 = 785MB, Excess = (1GB@$27 - $21 Paid) / 3 = $2.00   Etc… Annual Subscription Example: Subscriber has paid $115/yr a 2GB plan Actual Usage: Month1 = 489MB, Excess = $0   Month2 = 2.39GB, Excess = (3GB@$140 – $115 Paid) / 12 = $2.08   Month3 = 1.98GB, Excess = $0   Etc… Subscribers who exceed their Pre-paid Storage Plan for 3 consecutive months will be notified and automatically upgraded to the next appropriate storage plan. Likewise, if your storage requirements decrease, we will automatically reduce your plan after 3 consecutive months (applicable to single user accounts only). In any event, you can always login to your account management page and instantly change your backup plan or adjust any of your preferences.